Field Service with McCullagh Machinery
At McCullagh we like to think that we do things differently because not only do we take particular care to only source the best new & used machinery we can find we also prepare to a level that is above an beyond anything else found in the industry. We take extra time to prepare our machinery so that it doesn’t let you down.
We spend time in the field with you so that you can be confident that you know how to operate your machine from day one. We will not leave until you are happy that you have everything that you need too complete the job that you bought your equipment to do.
Our Dedicated Team
After saying all this we understand that with the best preparation in the world machines can let you down. This is why we have a dedicated team of service professionals who are on hand and ready to deal with any problems that you might have.
Our service team is dedicated to our own customers and we look after machines that we have previously sold and it is just another reason for you to buy your machinery from McCullagh Machinery.
Fully Equipped Service
The minute you have a problem give us a call and you will be able to speak to a member of the team who will have first hand knowledge of your machine. If we cannot resolve the issue over the phone we will then establish whether the problem can be solved in the field or if the machine will need to come back to our premises where we have a fully equipped workshop capable of dealing with the most complexed of issues.
We work around the clock to ensure that we get you back to work as soon as possible reducing downtime and the costs associated with being out of action.
The McCullagh Promise
Our dedication to service and commitment to our customers is part of the McCullagh Machinery Premium Quality offering that extends way beyond the purchase of your machinery.
We are here for you today, tomorrow and for as long as you need us.